Contact us

If you need work done, calling is the fastest route — the number is at the top of every page. For anything else, email works.

If you need work done

Call the number at the top of this page. Tell us what you have noticed, where, and roughly how long it has been going on, and give us your postal code. We will put you through to the partner covering your area.

Usually within a few days. A dryer vent with a burning smell is same-day, because that is a fire risk rather than a nuisance. Furnace and HRV work is best booked in early autumn, before the heating season rather than during it.

Everything else

Email booking@gettorontoairduct.com. That includes corrections to anything on this site, data protection requests, and questions about how we work with our partners.

We are not the contractor, so we cannot answer questions about a specific job already booked — the partner attending is the right contact for that.

We have partner companies who deliver the services. We do not carry out the work ourselves. Read the full disclaimer

What we are, and what we are not

Toronto Air Duct is not a contractor. We do not employ technicians, hold trade licences, carry out work, or supervise our partner companies.

You pay us nothing at any point.

What we do not warrant

We take reasonable care to work only with licensed and insured operators, but we do not warrant the workmanship, conduct, timeliness or pricing of any partner. Any contract for work is between you and that company.

If something goes wrong with work carried out, the company that did it is the first point of contact, and the Toronto contractors' licensing board is the route for a formal complaint. We would also want to know, at booking@gettorontoairduct.com.

Information on this site

The guidance here is general information, not an inspection of your property and not professional advice. Identification from a description or a photograph is unreliable; somebody looking at the system is what establishes what you actually have.

Nothing here is a safety assessment. If anyone has symptoms of carbon monoxide exposure — headache, nausea or dizziness that improves outdoors — leave the building and call the gas utility or the fire service, not a duct company.

Statements about climate, construction and local conditions describe general patterns in Toronto. Your property may not match the pattern for its state.

Disclaimer page

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